Trust matters today more than ever before. In the era of fake news, online animus and political polarization, trust is the lens through which people make decisions about what they believe in and value. There is also an undeniable link between trust and sustainable commercial success — the most trusted organizations experience better financial performance, build loyal customer bases, and have more reliable workforces. Against this backdrop, society is demanding more from corporations, leaders and investors on critical issues such as the climate emergency and rising global inequality.
The Evolution of Trust in the Era of Stakeholder Capitalism